Support
Something broken, or a question about Collie? Write to [email protected] or open an issue. Say which app and version you use, what happened and what you expected.
Common questions
- The phone can't reach my computer.
- Check that the desktop app shows the computer as Ready. At home both devices need to be on the same Wi-Fi. Away from home, use Tailscale or turn on Remote calls on the Phones tab.
- How do I pair a phone?
- In the desktop app, open Phones and show the QR code. Scan it with the phone's camera or from the Collie app.
- macOS won't open the app.
- Collie isn't notarized yet. Open System Settings → Privacy & Security and choose Open Anyway.
- Where is my data?
- On your own computer and phone. The privacy policy has the details.